Welcome to the Prehab2Rehab Scotland website (“Website”), owned and operated by Prehab2Rehab Scotland SCIO, a Scotland-based health and wellness company. We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our Website. By accessing or using our Website, you agree to the terms of this Privacy Policy.

Information we collect

Personal Information: We may collect certain personally identifiable information from you, such as your name, email address, postal address, phone number, and other contact details when you voluntarily provide it to us through forms, registration processes, or when contacting us through the Website.

Non-Personal Information: We may also collect non-personal information, including but not limited to your IP address, browser type, device information, website usage patterns, and other technical information through cookies and similar technologies.

Use of Information

Personal Information: We will use the personal information we collect to communicate with you, process your requests, fulfil services, improve our services, send you marketing materials (if you have consented to it), and respond to your inquiries.

Non-Personal Information: Non-personal information will be used for analytical and statistical purposes, to improve our Website, and to enhance user experience.

How we may contact you about the services we provide

To help us keep you up to date about the products and services that we provide to you, and to ensure that you’re kept fully informed, we may contact you by letter, telephone, email, text message, WhatsApp, push notifications, social media or may send you messages by any online customer platforms or other electronic means.

If you do not want to be contacted in a particular way then you can request this at any time, but if we are providing a service to you, we do need to be able to send you communications.

It is important that you keep us up to date when you change your contact details to ensure that we use your up to date contact information.

Social media

We use publicly available social media platforms to promote our services, to provide updates and to share any news and promotional updates. We may collect personal information from these social media platforms, for example, if you post a message on our Meta accounts (eg Facebook, Instagram or Threads). By providing any of your information to us through these platforms you should be aware that:

● the social media web pages are publicly available and you must not provide any personal or sensitive information on our pages that are accessible to the public, such as your account information. We may ask you for your account information via a private message to identify you and to service any request you make

● each social media platform will process any personal information you provide through the platform and will be processed in accordance with its own privacy policy. The privacy policies are available to view on each social media platform.

Cookies and similar technologies

We may use cookies and similar technologies to collect non-personal information. Cookies are small files that are placed on your device’s storage and help us analyse website traffic, remember your preferences, and provide a more personalised experience. You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may limit some functionalities of our Website.

Data sharing and disclosure

Service Providers: We may share your personal information with trusted third-party service providers who assist us in running the Website, conducting business activities, and improving

our services. These service providers are obligated to keep your information confidential and may not use it for any other purpose.

Legal Requirements: We may disclose your personal information if required by law, government request, or to protect our rights, privacy, safety, or property.

Third-party links

Our Website may contain links to third-party websites or services. Please note that this Privacy Policy only applies to our Website. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

Data security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is entirely secure, and we cannot guarantee the absolute security of your data.

Children’s privacy

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove the data.

Your rights

You have the right to access, correct, or delete your personal information stored with us. You may also withdraw your consent for certain data processing activities. To exercise these rights or if you have any privacy-related concerns, please contact us using the contact details provided below.

Changes to this privacy policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. The “Effective Date” at the end of this policy indicates the latest revision date. We encourage you to review this policy regularly to stay informed about how we handle your data.

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Prehab2Rehab Scotland SCIO 

25 St James’ Street,  

PA3 2HQ Paisley Scotland

Email: support@prehab2rehabscotland.org.uk

Updates

Effective Date: 19/07/2023